Driving Directions Download a pdf file with map From I-81: Take Exit 143. Follow 581 Southbound directions. From 581 Southbound: Take Exit 6 (Downtown/Elm Avenue), turn right at light at the end of the ramp. Take left on Jefferson Street, just past Roanoke Community Hospital. Turn right on Mountain Ave. The Wallace Agency is at the top of the hill on the corner of 1st Street and Mountain Ave. From 581/220 Northbound: Take Exit 6 (Downtown/Elm Avenue), turn left at light at the end of the ramp. Take left on Jefferson Street, just past Roanoke Community Hospital. Turn right on Mountain Ave. The Wallace Agency is at the top of the hill on the corner of 1st Street and Mountain Ave. From 419/Franklin Road: Follow 419/Franklin Road into Old Southwest. Just before Elm Ave., turn right on Mountain Ave. The Wallace Agency is at the corner of 1st Street and Mountain Ave.